Getting Started with PropFuel
Demos
PropFuel Email Demo
Want to see how PropFuel emails can personalize your outreach? Watch the video below for an overview of its features, how it works, and how you can ...
PropFuel SMS Demo
Curious about how PropFuel SMS can enhance your engagement strategy? Watch the video below for a quick overview of how it works, key features, and h...
PropFuel Website Engagement Demo
PropFuel Website Engagement is a powerful tool designed to help you better engage visitors on your website. By asking targeted questions and using res...
Admin Settings
PropFuel Account Tour
Welcome to PropFuel! This guide will take you on a detailed tour of your account and its features, ensuring you can effectively manage your campaigns,...
Adding Users to PropFuel
This video shows how to add more Admin Users to PropFuel. This is not a video on how to enroll contacts into a campaign.
Whitelisting PropFuel Domain and IP Addresses
If you or someone on your team notices that emails from PropFuel are being flagged as spam, you can fix it by whitelisting our domain in your email cl...
Sending PropFuel Emails from your Domain
By default, all emails you send from PropFuel will come from "support@propfuel.com". In order to send from an email address associated with your doma...
On-Demand Training
PropFuel Getting Started Guide
This guide is meant to help you as you get up to speed with this new Conversational Engagement approach to communicating with your members. Here, you ...
PropFuel On-Demand Training | Module 1: Account Setup
EXPECTED TIME TO COMPLETE: 45 minutes In this module, we will start with a basic overview of your PropFuel account. You will learn about the different...
PropFuel On-Demand Training | Module 2: Conversational Engagement
EXPECTED TIME TO COMPLETE: 15 minutes In this module, we will review the concept of conversational engagement and the process of ASK-CAPTURE-ASK. You ...
PropFuel On-Demand Training | Module 3: Campaign Types
EXPECTED TIME TO COMPLETE: 20 minutes In this module, we will walk you through the different ways you can communicate via a PropFuel campaign. You wil...
PropFuel On-Demand Training | Module 4: Building a Campaign
EXPECTED TIME: 80 minutes In this module, we will explore the different tabs in your campaign page—Design, History, Workflows, and Settings. You will ...
PropFuel On-Demand Training | Module 5: Testing & Sending Your Campaign
EXPECTED TIME: 30 minutes In this module, you will learn how to test and schedule your campaign, as well as how to enroll contacts and managing suppre...
PropFuel On-Demand Training | Module 6: Campaign Reporting
EXPECTED TIME: 15 minutes In this module you will learn how to obtain and review data from your campaigns. Lesson 1: Campaign History Lesson 2: Creati...
Helpful resources
The Member Lifecycle: PropFuel Campaigns To Grow and Retain Membership in Every Stage
The member lifecycle is a crucial framework for driving long-term membership growth and retention. By understanding the unique stages your members mov...
Communicating the Launch of PropFuel to Members
Here at PropFuel, we talk a lot about pattern interrupt, a marketing and communication technique of introducing new or unexpected content to interrupt...
How to Plan a PropFuel Campaign
Here are a few questions to consider when planning your PropFuel campaign. Blueprints in PropFuel are pre-built campaign templates designed to help y...
PropFuel Naming Conventions
Keeping your PropFuel instance organized saves time, reduces confusion, and makes managing campaigns easier as your account grows. While there’s flexi...
PropFuel Question Bank: Sample Questions for Member Engagement
PropFuel Question Guide: Selecting the Right Questions for Engagement
Campaigns are more than just yes or no questions, and which type of question you choose, how you word it, and which answer choices you offer is many t...
Types of Workflow Actions in PropFuel
Add to a Campaign: Adds the contact to another campaign you’ve already created in PropFuel. Remove from this Campaign: Removes the contact from anot...
PropFuel Benchmark Reports
See how you stack up and learn strategies you can use to increase member engagement.